April 1st, 2012 11:43 AM by Nathan Rufty
How to Write a Great Thank You Note
It has been said that one of the reasons people don't write thank you notes
more often (among other things) is that they don't feel they can find the
"right words" to express their appreciation.
Make it a point to send out at least 1 to 2 thank you cards, each and every day.
They simply make an "appointment" with yourself and the
entry in the calendar says "write thank you notes". The more
you tell people how much you appreciate what they have done
for you, the more they will do for you. (Yes, you can quote me
Read this article and you will learn exactly what "supplies" you need to have
on hand; the basic outline for writing great thank you notes, sample thank
you notes and suggestions on who you can send them to. Yes, I believe that
you CAN find 1 to 2 a people a day who have helped you each and everyday.
Suggestions on who to write thank you notes to:
Six-Point formula to write a great thank you note -
that will never fail you:
1. Greet the person by name (or nickname). Dale Carnegie said that
people love to hear their own names - even when written. Each note
needs to be handwritten - even if your handwriting is poor. Do not type
it or use a word processor.
2. Express your gratitude. Don't worry that it sounds "too simple". The
point of writing the note is to create a simple expression of heartfelt
3. A short discussion on why you were grateful is the follow up to the
simple thank you. Say something nice and let them know exactly what
they did to help you out. If you can't say something nice (especially to a
difficult client you just closed a loan for) try to find at least ONE thing
about them that is nice - it may be their children; or even acknowledge
the difficulties you have had in closing the loan.
4. Mention the past - allude to the future. Let the person know what they
did and how it helped you. In alluding to the future, mention how you
can work together in the future; maybe see each other at an associating
meeting; maybe go out to lunch.
5. Say it again. "Thanks again for your help (business, kindness, etc.)."
6. Give your regards and sign your name.
Sample Thank You Notes:
Post Closing Thank You Note
"Thanks for trusting me with the financing on your new home. I enjoyed
working with you and please let me know if I can help you in anyway. If you
hear of any of your friends who might need a mortgage, I would appreciate
your mentioning my name."
General Thank You Note
"Thank you so much for helping to close the Smith loan last week. I
appreciate your going above and beyond the call of duty. Hope we can work
together on future transactions."
Specific Thank You Note
"I want to thank you for doing the rush appraisal on 123 Maple Street. It
helped us close the loan on time. See you at the next Realtor breakfast."
Thanks for the Referral Note
"Thank you so much for referring the Smith's to me. I don't know if I can
help them or not, but appreciate your thinking of me when you hear of
someone who needs a mortgage. Please let me know if I can help you in
Timing is important here. Write and mail the thank you note
within 24 hours of the favor. For closed loans, mail within 30
days. On purchase transactions, it gives your client time to
move into the home and get their address changed to the
new address. For refinance deals, anytime within the 30-
days will work.
reasons we resist sending thank you notes is that we don't want to run to the
post office for a supply of stamps. Buy a roll of
100 stamps to keep on hand.
1 note per day. 5 per week. 260 per year.
Here are the numbers when you work your way up: